Privacy Notice

We know that you care about your personal data and how it is used, and we want you to trust that
uses your personal data carefully. This Privacy Notice will help you understand what personal data
we collect, why we collect it and what we do with it.
Please take a moment to familiarise yourself with our privacy practices and let us know if you have
any questions by sending us an email at legal@OhmegaEnergy.com.

Who is collecting it?
Any personal data provided to or collected by Ohmega Renewable Energy (Pty) Ltd is controlled by
Ohmega Renewable Energy (Pty) Ltd.
This Privacy Notice applies to personal data collected by Ohmega Renewable Energy (Pty) Ltd in
connection with the services and products we offer.

What personal data is being collected?
Personal data means any information that can be used to identify directly or indirectly a specific
individual. You are not required to provide Ohmega Renewable Energy (Pty) Ltd the personal data
that we request, but if you choose not to do so, we may not be able to provide you with our
products or services, or with a high quality of service or respond to any queries you may have.

We may collect personal data from a variety of sources. This includes:
➢ Personal data you give us directly,
➢ Personal data we collect automatically, and
➢ Personal data we collect from other sources.

Personal data means any information that can be used to identify directly or indirectly a specific
individual. This definition includes personal data collected by direct marketing campaigns,
sweepstakes and competitions and online through our websites, applications and branded pages on
third-party platforms and applications accessed or used through third-party platforms.
You may be asked to provide your personal data when you are in contact with us.

Ways in which we collect your personal data

We may collect personal data from a variety of sources. This includes:

➢ Personal data you give us directly. We collect data about how you use our services and
products. We also collect personal data you provide us when you sign up for a marketing
newsletter, complete a survey or register for an account to buy our products. In so doing, we
may ask for personal data, such as your name, gender, date of birth, address, email address,
telephone number or banking details.
➢ Personal data we collect automatically. We also receive and store certain types of personal
data whenever you interact with us online. For example, we use cookies and tracking
technologies to obtain personal data when your web browser accesses our websites or
advertisements and other content served by or on behalf of Ohmega Renewable Energy
(Pty) Ltd on other websites. Your personal data is also collected when you search, buy, post,
participate in a contest or questionnaire or communicate with our customer service teams.
Examples of the types of personal data we collect include; IP address, device ID, location
data, computer and connection information such as browser type and version, time zone
setting, browser plug-in types and versions, operating system, and purchase history – which
Ohmega Renewable Energy (Pty) Ltd sometimes aggregates with similar information from
other consumers. During some of your internet browsing on Ohmega Renewable Energy
(Pty) Ltd websites we may also use software tools to measure and collect session
information, including page response times, download errors, length of visits to certain
pages, page interaction information, and methods used to browse away from the page. We
may also collect technical information to help us identify your device for fraud prevention
and diagnostic purposes.

➢ Personal data we collect from other sources. We collect personal data from other sources
including our trusted partnerships with third-parties and where we operate Ohmega
Renewable Energy (Pty) Ltd accounts on third-party platforms: For example, when you use
the “like” functionality on Facebook or the +1 functionality on Google+. Additionally, we
receive information about you and other visitors’ interactions with our advertising to
measure whether our advertising is relevant and successful. We also collect information
about you and your activities from a third-party when we jointly offer services or products,
or from third-party data enrichment providers who may deliver insights to Ohmega
Renewable Energy (Pty) Ltd about the personal data we hold.

What purpose do we use your data for?
We collect, process and disclose your personal data only for specific and limited purposes. For
example, to process your payments, to assess and handle any complaints, to develop and improve
our products, services, communication methods and the functionality of our websites, to provide
personalised products, communications and targeted advertising as well as product
recommendations to you.

We collect, process and disclose your personal data for the following purposes:
➢ To process your payments, if you purchase our products, to provide you with your order
status, deal with your enquiries and requests, and assess and handle any complaints;
➢ To process and answer your inquiries or to contact you to answer your questions and/or
requests;
➢ To develop and improve our products, services, communication methods and the
functionality of our websites;
➢ For the purposes of competitions or promotions that you have entered;
➢ To communicate information to you and to manage your registration and/or subscription to
our newsletter or other communications;
➢ To manage our everyday business needs regarding your participation in our contests,
sweepstakes or promotional activities or request;
➢ To authenticate the identity of individuals contacting us by telephone, electronic means or
otherwise;
➢ For internal training and quality assurance purposes;
➢ To understand and assess the interests, wants, and changing needs of consumers, to
improve our website, our current products and services, and/or developing new products
and services; and
➢ To provide personalised products, communications and targeted advertising as well as
product recommendations to you.

In some cases, we rely on legitimate interest for processing your personal data. A legitimate interest
could exist for example, when you sign up for a loyalty scheme with one of our brands and we use
the personal data collected to conduct data analytics to improve our products or services. This
ground will only be used where it is necessary to achieve a legitimate interest, for example to assist
in the performance of a contract, or to optimise a service, and does not outweigh your rights as an
individual.

This legal basis will only be relied upon where there is no less intrusive way to process your personal
data. We can assure you that if legitimate interest is used as a ground for processing your personal
data, we will keep a record of this and you have the right to ask for this information.
We process your personal data to perform a contract to which you are or will be a party. For
example, we need to process your personal data to deliver a product or a service you bought, to
allow you to take part in one of our competitions, or to send you samples that you have requested.
We also process your personal data when we have a legal obligation (e.g., tax or social security
obligations) to perform such processing. For example, a court order or a subpoena may require us to
process personal data for a particular purpose, or we may be compelled to process personal data to
report suspicious transactions under the local anti-money laundering rules.

Who will it be shared with?
Ohmega Renewable Energy (Pty) Ltd shares your personal data internally and with selected thirdparties. For example, we share your personal data with third-party service providers, other thirdparties, as well as in case of business transfers or legal disclosure.
Ohmega Renewable Energy (Pty) Ltd shares your personal data internally and with selected thirdparties in the following circumstances:
➢ Third-party service providers. In order to carry out your requests, respond to your inquiries,
fulfil your orders, honour coupons, provide you with samples, enable you to participate in
sweepstakes or make various other features, services and materials available to you through
our websites we share your personal data with third-party service providers that perform
functions on our behalf, such as companies that: host or operate Ohmega Renewable
Energy (Pty) Ltd websites, process payments, analyse data, provide customer service, postal
or delivery services, and sponsors or other thirdparties that participate in or administer our
promotions. They have access to personal data needed to perform their functions but may
not use it for other purposes. Further, they must process this personal data in accordance
with this Privacy Notice and as permitted by applicable data protection laws and regulations.
➢ Other third-parties. Your personal data will also be used by us or shared with our sponsors,
advertisers, advertising networks, advertising servers, social media networks, and analytics
companies or other third-parties in connection with marketing, promotional, data
enrichment and other offers, as well as product information.
➢ Business transfers. Your personal data will be used by us for internal reasons, primarily for
business and operational purposes. As we continue to develop our business, we may sell or
purchase assets, subsidiaries or business units. In such transactions, your personal data
generally is one of the transferred business assets but remains subject to the promises
made in any pre-existing Privacy Notice (unless, of course, you consent otherwise). If
another entity acquires us, our businesses or substantially all or part of our assets, or assets
related to Ohmega Renewable Energy (Pty) Ltd websites, your personal data will be
disclosed to such entity as part of the due diligence process and will be transferred to such
entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding
is brought by or against us, all such personal data will be considered an asset of ours and as
such it is possible they will be sold or transferred to third-parties.
➢ Legal disclosure. We may transfer and disclose your personal data to third-parties:
1. To comply with a legal obligation;
2. When we believe in good faith that an applicable law requires it;
3. At the request of governmental authorities conducting an investigation;
4. To verify or enforce our “Terms of Use” or other applicable policies;
5. To detect and protect against fraud, or any technical or security vulnerabilities;
6. To respond to an emergency; or otherwise
7. To protect the rights, property, safety, or security of third-parties, visitors to Ohmega
Renewable Energy (Pty) Ltd websites, Ohmega Renewable Energy (Pty) Ltd or the public.
International data transfers
Ohmega Renewable Energy (Pty) Ltd shares personal data internally or with third-parties for
purposes described in this Privacy Notice.
Ohmega Renewable Energy (Pty) Ltd will only send personal data collected within the European

Economic Area (EEA) to foreign countries in circumstances such as:
➢ To follow your instructions;
➢ To comply with a legal duty; or
➢ To work with our agents and advisers who we use to help run our business and services.
If we do transfer personal data to outside of the EEA, Ohmega Renewable Energy (Pty) Ltd will make
sure that it is protected in the same way as if it was being used in the EEA. We’ll use one of the
following safeguards:

➢ Transfer to a non-EEA Country whose privacy legislation ensures an adequate level of
protection of personal data to the EEA one;
➢ Put in place a contract with the foreign third-party that means they must protect personal
data to the same standards as the EEA; or
➢ Transfer personal data to organisations that are part of specific agreements on cross-border
data transfers with the European Union (e.g., Privacy Shield, a framework that sets privacy
standards for data sent between the United States and the European countries).

How do we protect your personal data?
Ohmega Renewable Energy (Pty) Ltd takes the security of your personal data very seriously. We take
every effort to protect your personal data from misuse, interference, loss, unauthorised access,
modification or disclosure.
Our measures include implementing appropriate access controls, investing in the latest Information
Security Capabilities to protect the IT environments we leverage, and ensuring we encrypt,
pseudonymise and anonymise personal data wherever possible.
Access to your personal data is only permitted among our employees and agents on a need-to-know
basis and subject to strict contractual confidentiality obligations when processed by third-parties.

How long do we keep your personal data for?
We will keep your personal data for as long as we need it for the purpose it is being processed for.
For example, where you make a purchase online with us we will keep the data related to your
purchase, so we can perform the specific contract you have entered and after that, we will keep the
personal data for a period which enables us to handle or respond to any complaints, queries or
concerns relating to the purchase.
Your data may also be retained so that we can continue to improve your experience with us and to
ensure that you receive any loyalty rewards which are due to you.
We retain the identifiable data we collect directly for targeting purposes for as little time as
possible, after which we employ measures to permanently delete it.
We will actively review the personal data we hold and delete it securely, or in some cases
anonymise it, when there is no longer a legal, business or consumer need for it to be retained.

What are your rights?
Your rights in relation to your personal data how it is processed. You can exercise these rights at any
point. We have provided an overview of these rights below together with what this entails for you.
You can exercise your rights by sending an email at legal@OhmegaEnergy.com.
➢ The right to be informed. You have the right to be provided with clear, transparent and
easily understandable information about how we use your personal data and your rights.
Therefore, we’re providing you with the information in this Notice.
➢ The right to access and rectification. You have the right to access, correct or update your
personal data at any time. We understand the importance of this and should you want to
exercise your rights, please contact us.
➢ The right to data portability. The personal data you have provided us with is portable. This
means it can be moved, copied or transmitted electronically under certain circumstances.
➢ The right to be forgotten. Under certain circumstances, you have right to request that we
delete your data. If you wish to delete the personal data we hold about you, please let us
know and we will take reasonable steps to respond to your request in accordance with legal
requirements. If the personal data we collect is no longer needed for any purposes and we
are not required by law to retain it, we will do what we can to delete, destroy or
permanently de-identify it.
➢ The right to restrict processing. Under certain circumstances, you have the right to restrict
the processing of your personal data.
➢ The right to object. Under certain circumstances, you have the right to object to certain
types of processing, including processing for direct marketing (i.e., receiving emails from us
notifying you or being contacted with varying potential opportunities).
➢ The right to lodge a complaint with a Supervisory Authority. You have the right to lodge a
complaint directly with any local Supervisory Authority about how we process your personal
data.
➢ The right to withdraw consent. If you have given your consent to anything we do with your
personal data (i.e., we rely on consent as a legal basis for processing your personal data),
you have the right to withdraw your consent at any time (although if you do so, it does not
mean that anything we have done with your personal data with your consent up to that
point is unlawful). You can withdraw your consent to the processing of your personal data at
any time by contacting us with the details provided below.
Further information and advice about your rights can be obtained from the data protection
Regulator in your Country.

How do we keep this notice up to date?
We will update this Privacy Notice when necessary to reflect customer feedback and changes in our
products and services.
We will update this Privacy Notice when necessary to reflect customer feedback and changes in our
products and services. When we post changes to this statement, we will revise the “last updated”
date at the top of this Notice. If the changes are significant, we will provide a more prominent notice
(including, for certain services, email notification of Privacy Notice changes). We will also keep prior
versions of this Privacy Notice in an archive for your review.
We will not reduce your rights under this Privacy Notice without your consent.

Additional Privacy Terms or Notices
In addition to this Privacy Notice, there may be specific campaigns or promotions which will be
governed by additional privacy terms or notices. We encourage you to read these additional terms
or notices before participating in any such campaigns or promotions as you will be required to
comply with them if you participate. Any additional privacy terms or notices will be made
prominently available to you.